Standard shipping takes 3-5 business days. Once dispatched, you will receive a tracking link via email.

Yes, we ship globally! International shipping usually takes 7-14 business days depending on customs clearance.

Shipping is free on orders above a certain value. Flat rates apply depending on your location for standard orders.

A tracking number will be emailed to you immediately upon dispatch. You can track it directly on our carrier's page.

Absolutely. We source genuine ingredients deeply rooted in tradition without synthetic additives.

Store in a cool, dry place. Once opened, refrigerate the contents and consume within the suggested time.

Thanks to our sophisticated, completely natural packaging process, our foods have a long shelf life while retaining their original gourmet taste.

No. We pride ourselves on offering 'NO PRESERVATIVES ADDED' luxury gourmet food.

Due to the nature of gourmet food items, we normally do not accept returns. However, if your package arrives damaged, please contact us within 24 hours.

If the packaging is compromised, send us photos immediately at our support email, and we will arrange a replacement.

You can reach us anytime at support@dalsamarkand.com or use the Contact Us page on this website.

You may cancel your order within 2 hours of placing it. Once it has gone into dispatch processing, we cannot modify it.